FAQ › Default
Dogs will need to provide proof of rabies, distemper and kennel cough vaccine. Cats will need to provide proof of rabies and distemper. Records must be emailed or faxed before the animals arrival to the facility. Fax (585)293-7211 or evergreenkennelsboarding@gmail.com
Yes, please have food in a plastic container that is labeled with your pets name. We also have a refrigerator for items that need to be cold. If Evergreen Kennels provides your animal with food the cost is $2.50 per day.
We feed twice a day. We try to stay with the schedule your pet is used to.
Yes. All bedding must be machine washable. Sometimes your pet may chew on his/her bedding . Make sure it isn’t something you would mind being chewed on. Any belongings from home are NOT the responsibility of the kennel. We do our best to return all toys and bedding. Please leave favorite toys at home.
No. We have a very personalized playtime program in which a kennel attendant is with your dog during playtime to eliminate the risk of injury to your dog and our staff by dogs that might not get along.
Yes. We only administer medications for non-contagious conditions. All medications must be pre loaded in a pill box. Pills boxes must be clearly labeled with days of the week and AM / PM. If medication is not pre loaded in a pill box upon arrival, one will be provided with a fee. *We do NOT administer any injectable medications, including insulin. *We do NOT "pill" dogs or cats. Meaning we will not force medications into an animals mouth.
- Brush-out and Bath
- Dog boarding
- Cat boarding
- Dog day care
- 1 on 1 playtime in our large outdoor play yards. (upon request)
- Obedience Training and Scent Work Training. (Call for details)
For more than 35 years!
Drop off and pick up for boarding and daycare: Monday - Friday: 9AM to 4PM, Saturday: 9AM to 11AM, and Sunday: 3PM to 5PM.
Yes. Cats stay in a private cat room that is separate from the dog areas, with spacious kitty condos and a TV (usually playing Animal Planet). Cat boarding is available at both our Churchville and Batavia locations. See our cat room.
Cats from the same household can often stay together, so just let us know when you book. Dogs from the same home can share a kennel as long as they are able to eat together. Dogs that need to eat separately are boarded in separate kennels.
Churchville: 1500 Kendall Rd, Churchville, NY 14428, (585) 293-7211. About 15 minutes from downtown Rochester, minutes from I-490 and the Thruway.
Batavia: 8870 Wortendyke Road, Batavia, NY 14020, (585) 293-7074. Just off I-90, about 35 minutes from Buffalo.
Drop your dog off in the morning and pick them up later in the day. Your dog gets supervised care and their own indoor/outdoor run, and you can add 1-on-1 playtime or a bath. Daycare requires current Rabies, Distemper, and Kennel Cough vaccines. Learn more about daycare in Churchville or daycare in Batavia.
Yes. Thanksgiving and Christmas are our busiest times of year, so we recommend booking as soon as your travel dates are set and emailing vaccine records early to evergreenkennelsboarding@gmail.com.
If you pick up Monday through Friday by 11 AM, there is no boarding fee for that day. Pickups after 11 AM on weekdays are charged a boarding fee, and a boarding fee applies for Sunday pickups at both locations.
We accept credit and debit cards only. We do not accept cash or checks.
We offer a bath and brush-out, available by appointment or added to any boarding stay so your dog comes home clean. Pricing is based on weight, so please call for details. See all of our services.





